Shipping policy
Shipping Policy
Free U.S. standard shipping on every order.
Estimated Delivery
Most U.S. standard orders are estimated to arrive within 3–14 business days. Some products may have a shorter delivery estimate. When a product page lists a different delivery estimate, that product-specific estimate applies.
Tracking
Tracking information is provided when available after your order ships. Please allow time for the carrier to update tracking after the label is created.
Multiple-Item Orders
Items from the same order may arrive in separate packages if they are fulfilled from different locations. You will not be charged additional U.S. standard shipping fees for split shipments.
Shipping Address
Please review your shipping address carefully before placing your order. If you notice an error, contact
Support@apexlivingpetsco.com as soon as possible. Address changes cannot be guaranteed once an order has entered processing or shipped.
Carrier Delays
Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.
Questions About Your Order
Contact Support@apexlivingpetsco.com for help with a shipment.
We appreciate your trust in Apex Living Pets Co and thank you for choosing us for your pet wellness and lifestyle needs.