Contact Us

We’re here to help

Questions about a product, sizing, an order, shipping, or a return? Send us a message using the contact form below and our team will get back to you as soon as possible.

Customer support

Email: apexlivingpetsco@gmail.com

We typically respond within 1–2 business days. Messages sent on weekends or holidays may receive a reply on the next business day.

Help us assist you faster

• Include your order number when contacting us about an existing purchase.
• Tell us the product name, size, or color involved.
• Attach clear photos if your question concerns damage, a defect, or an incorrect item.

For order changes or cancellation requests, contact us as soon as possible. Available options depend on the order’s processing and shipping status.

Thank you for choosing Apex Living Pets Co. Your pet’s comfort and your peace of mind matter to us.