Track Your Order

Track Your Apex Order

Once your order ships, tracking details are sent to the email address used at checkout. Use the tracking link in that message to follow your package.

View Your Order History

How to track your shipment

Open your shipping confirmation email.
Select the tracking link, or copy the tracking number into the carrier’s official tracking page.
Allow 24–72 hours after label creation for the first carrier scan to appear.

Expected timeline

Most orders process within 1–3 business days. Estimated U.S. delivery is typically 7–14 business days after processing. Product type, fulfillment location, carrier, destination, weather, and holidays can affect the final delivery date.

Multiple packages

Items in the same order may ship separately from different fulfillment locations. Each package can have its own tracking number and delivery date.

Tracking says delivered, but the package is missing

Check porches, side doors, parcel lockers, mailrooms, and other secure delivery areas.
Ask household members or neighbors whether they accepted the package.
Allow until the end of the delivery day, because some carriers mark packages delivered shortly before arrival.
Contact the carrier using the tracking number for delivery details.